Create MPS Order: India

This API is intended for creating Multi-piece shipment orders within India. This API is applicable for both B2B and B2C shipments.

Overview

To create orders with domestic (Indian) couriers, Clickpost has provided the Order Creation API that caters specifically to Indian customers and couriers. Enterprises can place both Single Piece and Multi-Piece Shipments with this API, to be delivered by their preferred courier partner.

This document specifically deals with MPS shipments.

Important Links

Run in Postman API Reference

Usecase

This is a standard API which applies to both B2B and B2C orders.

Geography

This is a standard API which supports all shipments created and transported within India.

Processing Async Requests

In case you have account with courier partner which does not support a synchronous API (one where the orders are created in real-time than in the background), please follow the steps present here to process the request:

  1. When you hit the request for the first time, Clickpost will queue the request and share the response with meta –> status = 202. For referring to the order, most courier partners will return a job_id or some equivalent field in the response.
  2. Generally it takes 30 sec for the courier to process the request in async manner. Subsequently you can continue to make the order creation request with same parameters (this process is called polling) and Clickpost will check the reference number and will return meta –> status value as 102 if the request is still under process.
  3. Once the request is processed and you make the polling call with the same reference number on the same API endpoint, you will either get success [status code 200 or 323] or failure depending on the response from the courier partner.

It is also possible that the customer might want to place an async request in Clickpost's servers as well, regardless of whether the courier partner supports an async API. In that case, set async to True in the additional object in the payload, and Clickpost will process the request in the background. In this case also the customer can make polling calls to Clickpost's API with the same payload, and after a while the results of the order will be fetched once the order has been successfully placed.

Placing Reverse Shipment (RVP) Requests

The customer can also use this API to place Reverse Shipment (RVP) orders, orders that typically are picked up from the end-user's address and sent to the enterprise warehouse. The payload used for the request for placing an order is mostly the same as forward shipments, but 3 points need to considered in order to place a successful RVP order (All of these are mandatory, and Clickpost will throw errors if one of these is not fulfilled):

  • The carrier partner to be used to place the RVP order must support RVP shipments. Ensure that the value passed in the courier_partner field is the partner ID for a carrier that supports RVP shipments.
  • Ensure that the delivery_type field in the shipment_details object has the value "RVP".
  • Ensure that the rvp_reason field is added in the additional object.

If the enterprise is interested in conducting a quality-control check (QC check) at the end-user's end by the carrier, they can also add an optional qc_type field in the additional object and set it's value to "doorstep". The enterprise can also configure which parameters of the item to check for during the QC check (e.g: brand, color or whether all buttons are working) from Clickpost's dashboard, and the check will be done only on those parameters.

Path

POST <https://www.clickpost.in/api/v3/create-order/?username=test-enterprise&key=582a839a-d02c-42d8-a731-44fc7163ccb2>

Query Parameters

Query Parameters to be passed directly in the URL.

Field NameData TypeFieldDescriptionMax LengthExample
usernameStringMandatoryUsername of the enterprise100"test-enterprise"
keyStringMandatoryUnique license key provided by Clickpost for the enterprise (This string is a UUID)100"582a839a-d02c-42d8-a731-44fc7163ccb2"

Payload

The payload will consist of the following fields:

Field NameData TypeFieldDescriptionMax LengthExample
pickup_infoObjectMandatoryInformation for where the shipment will be picked up by the courier
drop_infoObjectMandatoryInformation for where the shipment will be delivered by the courier
shipment_detailsObjectMandatoryInformation about the shipment itself
additionalObjectMandatoryAdditional optional information about the shipment (This object is itself manda)

Pickup Info (pickup_info)

This mandatory object takes in the data for the warehouse/pickup location for the shipment.

Field NameData TypeFieldDescriptionMax LengthExample
pickup_latFloatOptionalLatitude of the pickup location45.12211
pickup_longFloatOptionalLongitude of the pickup location88.12342
pickup_nameStringMandatoryContact name of the consignor of the shipment100"Mukesh Kumar"
pickup_organisationStringOptionalName of the organisation100"Walmart"
pickup_addressStringMandatoryAddress of the pickup location500"123, ABC Street"
pickup_districtStringOptionalDistrict of the pickup location100"Nadia"
pickup_cityStringMandatoryCity of the pickup location100"Mumbai City"
pickup_stateStringMandatoryState/province of the pickup location100"Maharashtra"
pickup_landmarkStringOptionalLandmarks to help find the pickup location500"Near XYZ Towers"
emailStringMandatoryEmail of the pickup contact50"[email protected]"
pickup_phoneStringMandatoryContact number of the pickup contact11"9876543210"
pickup_timeStringMandatoryTime of pickup for the order (to be provided in YYYY-MM-DDTHH:MM:SS format only)2022-01-10T10:02:33
pickup_pincodeStringMandatory6-digit Pin code of the pickup location6"400065"
pickup_countryStringMandatoryAlpha ISO-2 country code of the pickup location. Only "IN" is accepted as input.2"IN"
tinStringMandatoryTaxpayer Identification Number (TIN) of the seller. In case the TIN is not available, the user may choose to enter the seller's GST number instead.100"TIN00001"
pickup_address_typeStringOptionalAddress type of the pickup address. Must be either OFFICE or RESIDENTIAL10"OFFICE"

Drop Info (drop_info)

This mandatory object takes in the data for the delivery/consignee location for the shipment.

Field NameData TypeFieldDescriptionMax LengthExample
drop_latFloatOptionalLatitude of the drop location45.12211
drop_longFloatOptionalLongitude of the drop location88.12342
drop_nameStringMandatoryContact name of the consignee of the shipment100"Mukesh Kumar"
drop_organisationStringOptionalName of the organisation100"Walmart"
drop_addressStringMandatoryAddress of the drop location500"123, ABC Street"
drop_districtStringOptionalDistrict of the drop location100"Mumbai City"
drop_cityStringMandatoryCity of the drop location100"Mumbai"
drop_stateStringMandatoryState/province of the drop location100"Maharashtra"
drop_landmarkStringOptionalLandmarks to help find the drop location500"Near XYZ Towers"
drop_emailStringOptionalEmail of the drop contact50"[email protected]"
drop_phoneStringMandatoryContact number of the drop contact11"9876543210"
drop_start_timeStringOptionalEstimated time of drop for the order (to be provided in YYYY-MM-DDTHH:MM:SS format only)

Supported for Bluedart and Shipsy only.
2022-01-10T10:02:33
drop_end_timeStringOptionalEstimated end-time of drop for the shipment. (to be provided in YYYY-MM-DDTHH:MM:SS format only)

Supported for Bluedart and Shipsy only.
2022-01-10T12:02:33
drop_pincodeStringMandatory6-digit Pin code of the drop location6"400065"
drop_countryStringMandatoryAlpha ISO-2 country code of the drop location. Only "IN" is accepted as input.2"IN"
drop_address_typeStringOptionalAddress type of the drop address. Must be either OFFICE or RESIDENTIAL10"OFFICE"
drop_vendor_codeStringOptionalHub code of the drop address (if the drop address is a warehouse)50"test_drop_warehouse"

Additional Fields (additional)

In the "additional" object optional fields can be passed which may be used by the courier partner, or give additional details for the order, e.g. Async/Sync order creation or whether label generation is needed.

Field NameData TypeFieldDescriptionMax LengthExample
asyncBooleanOptionalWhether the order will be placed asynchronously (in the background) or not (in real-time). Defaults to false. Please read the section "Processing Async Requests" for how async requests work.
labelBooleanOptionalWhether label is required for the order or not. Defaults to true.
zoneStringOptionalZone of the location of pickup100"XYZ Locality"
min_eddIntegerOptionalMinimum estimated due date (in days) for delivery of the shipment5
max_eddIntegerOptionalMaximum estimated due date (in days) for delivery of the shipment10
invoice_base_64StringOptionalA Base64 string representation of the invoice document file5000
is_multi_sellerBooleanOptionalRequired for multi-seller shipments only. Denotes whether the shipment has multiple items, each with different GST numbers. Defaults to false
vendor_codeStringConditional MandatoryVendor code of pickup location. only if required by courier partner100"TESTWAREHOUSE-01"
return_infoObjectOptionalDetails for the return address in case the delivery of the order fails or the order is returned.
qc_typeString/NullOptionalOnly applicable for RVP. Should be set to doorstep if the courier partner needs to do a quality check for the item, otherwise null.10"doorstep"
rvp_reasonStringConditionalReason for returning the product/failed delivery. Mandatory if delivery_type is RVP.500"Defect in product"
order_dateStringOptionalDate when the order was placed for this shipment. To be provided in YYYY-MM-DD format only

Can also be sent in the DateTime format i.e. YYYY-MM-DDTHH:MM:SS
50"2022-12-15" or "2023-09-20T14:00:00"
store_codeStringOptionalFor customers using the store flow, they shall pass the store_code for the order to link the order with the respective store50"store-1"
user_defined_field_arrayListOptionalThis object provides additional fields to the customers who wish to add custom details to their labels configured on Clickpost.

The field values mentioned here can be accessed via the udf_1, udf_2, udt_3 and udt_4 tags in the Label Configuration section on Clickpost dashboard.

This list can only accept at max 4 objects.
[ { "name":"udf_1", "type":"String", "value":"" }, { "name":"udf_2", "type":"String", "value":"" }]
estimated_delivery_dateDateOptionalThe date of estimated delivery has been shared with the customer. This field can be used to measure carrier performance by comparing it with the actual date of delivery in the Clickpost reports2023-12-05

Return Info (return_info)

In the optionalreturn_info object, the details for the return address is to be provided. The details are particularly useful in case of a failed delivery or product return due to other reasons.

Field NameData TypeFieldDescriptionMax LengthExample
latFloatOptionalLatitude of the return location45.12211
longFloatOptionalLongitude of the return location88.12342
nameStringMandatoryContact name of the return contact of the shipment100"Mukesh Kumar"
addressStringMandatoryAddress of the return location500"123, ABC Street"
districtStringOptionalDistrict of the return location100"Mumbai City"
cityStringMandatoryCity of the return location100"Mumbai"
stateStringMandatoryState/province of the return location100"Maharashtra"
landmarkStringOptionalLandmarks to help find the return location500"Near XYZ Towers"
emailStringOptionalEmail of the return contact50"[email protected]"
phoneStringMandatoryContact number of the return contact11"9876543210"
pincodeStringMandatory6-digit Pin code of the return location10"400065"
countryStringMandatoryAlpha ISO-2 country code of the return location. Only "IN" is accepted as input.2"IN

User Defined Custom Fields ( user_defined_field_array )

This object takes in upto 4 custom fields that can be shared in the payload to Clickpost. These values are not saved and are only used incase some dynamic data needs to be added to the custom labels created by the Clickpost's system. This object is passed inside the additional object.

Field NameData TypeFieldDescriptionMax LengthExample
nameStringMandatoryName of the custom field.100"Speed"
typeStringMandatoryCurrently, only value that should be sent here is "String"100"String"
valueStringMandatoryValue that you wish to allocate to the key name100"EDD"

Shipment Details (shipment_details)

In the 'shipment_details' field, the details regarding all items, and important order details like payment type, order type, courier partner, etc. are added.

Field NameData TypeFieldDescriptionMax LengthExample
itemsListMandatoryJson list with multiple item objects in it. Each item object represents a carton.
account_codeStringMandatoryCourier partner account name configured on the Clickpost dashboard. Will return a 400 Bad Request response if the given account is inactive or does not exist.100'test_courier'
heightIntegerMandatoryHeight of the overall package (cm)25
breadthIntegerMandatoryWidth of the overall package (cm)45
lengthIntegerMandatoryLength of the overall package (cm)75
weightIntegerMandatoryWeight of the package (gm)500
courier_partnerIntegerMandatoryPartner ID of the desired carrier. Refer to List of carriers supported by Clickpost to get the partner ID.123
reference_numberStringMandatoryReference number of the order. Must be unique for every shipment, i.e. every call of this API.

Note: For Bluedart, the reference number should not go beyond 20 characters, or else the AWB generation will fail
20"TEST12345678912345678912"
cod_valueFloatConditional MandatoryCash to be given to the courier (currency to be determined by currency_code). Must be non-zero for COD orders, and zero for PREPAID orders.25.25
order_idStringOptionalIdentification string for the order100"TestOrderID00001"
order_typeStringMandatoryType of payment of the shipment. Can only take values "COD" or "PREPAID". cod_value must be non-zero for COD shipments and zero for PREPAID shipments.10"COD"/"PREPAID"
delivery_typeStringMandatoryType of delivery to be done. Can only take values "FORWARD" or "RVP".10"FORWARD"/"RVP"
invoice_valueFloatMandatoryValue of the shipment as mentioned in the invoice.256.29
invoice_dateStringMandatoryDate of issuance of the invoice of the shipment. (YYYY-MM-DD format only)1002022-01-10
awb_numberStringOptionalThe airwaybill number of the shipment.100"TESTAWB0001"
items_in_shipmentListOptionalContains a list of items. Only needed when multiple items of different SKUs are to be shipped in a single box

❗️

Reference Number should not exceed 20 characters

For Bluedart, the reference number should not go beyond 20 characters, or else the AWB generation will fail

Item Level details (items)

🚧

Note: Each item object represents a carton box and should have the following:

Field NameData TypeFieldDescriptionMax LengthExample
descriptionStringMandatoryBrief description of the items500"Brown Cotton Socks - 1 pair"
quantityIntegerMandatoryNumber of units of the item in the box5
weightIntegerMandatoryWeight of the box500
priceFloatMandatoryNon-negative price of each unit of the box (currency to be decided by 'currency_code' field)64.99
gst_infoObjectConditionalRequired for multi-seller shipments
Information regarding the GST levied on the item. GST Info to be passed will have the same fields as thegst_infofield mentioned below.
additionalObjectConditionalAdditional details regarding the box
heightIntegerMandatoryHeight of the box (in cms)25
breadthIntegerMandatoryWidth of the box (in cms)45
lengthIntegerMandatoryLength of the box (in cms)75

The item's additional object can have the following fields:

Field NameData TypeFieldDescriptionMax LengthExample
catStringOptionalCategory of the item in question

Mandatory for XpressBees Ecom B2C MPS "h-1": "Data Type",
50Footwear
manufacture_country_codeStringOptionalAlpha-2 ISO Country code of manufacture of the item2"CA"
manufacture_countryStringOptionalFull country name of manufacture of the item100"Canada"
skuStringOptionalStock-keeping unit of the item100"SKU0001"
return_daysIntegerOptionalNumber of days within which the item can be returned5
exchange_daysIntegerOptionalNumber of days within which the item can be exchanged5
product_urlStringOptionalURL for the product. If there are multiple URLs, they can be sent as a single string with comma-separated values.1000"http://link1.to.product, http://link2.to.product"
imagesStringOptionalURL for the image(s) of the product. If there are multiple URLs, they can be sent as a single string with comma-separated values.1000"http://link.to.product.image1, http://link.to.product.image2"
colorStringConditional OptionalColour of the item Applicable for quality checking for RVP shipments100"dark blue"
sub_categoryStringConditional OptionalCategory the item's type is classified in Applicable for quality checking for RVP shipments100"T-Shirts"
sizeStringConditional OptionalSize of the item
Applicable for quality checking for RVP shipments
100"XL"
brandStringConditional OptionalBrand of the item
Applicable for quality checking for RVP shipments
100"Puma"
return_reasonStringConditional OptionalReason for returning the item
Applicable for quality checking for RVP shipments
100"Defective product"
special_instructionsStringConditional OptionalSpecial Instructions for returning the item
Applicable for quality checking for RVP shipments
100"Handle with care"
imeiStringConditional OptionalIMEI number of the item (if it is a mobile device)
Applicable for quality checking for RVP shipments
100"12345678910111"
eanStringConditional OptionalEAN Number of the item
Applicable for quality checking for RVP shipments
100"EAN111111"

GST Info (gst_info)

This object encapsulates every information about the Goods and Services Tax (GST) levied on the shipment, and all it's requisite details, e.g. GST Number, EWaybill Number, etc.

FieldData TypeFieldDescriptionMax LengthExample
enterprise_gstin StringOptionalGST No of enterprise shipping the shipment100
seller_gstin StringOptionalGST No of seller sending the shipment (will be different from above for marketplaces)100
taxable_value FloatOptionalTaxable amount for GST (in INR)
ewaybill_serial_number StringOptionalEWaybill Serial Number for the shipment100
is_seller_registered_under_gst BooleanOptionalWhether the enterprise/seller is registered under the GST law
place_of_supply StringOptionalPlace of supply of the service or product. Please refer to https://cleartax.in/s/gst-state-code-jurisdiction
for further details
100"DELHI"
gst_discountFloatOptionalDiscount under GST, if any
hsn_codeStringOptionalHarmonized System Nomenclature Code of the product. Please refer to https://cleartax.in/s/gst-hsn-lookup for knowing the code for your products.50"1234.56.78"
gst_total_taxFloatOptionalTotal GST applicable for the shipment (in INR)250.00
sgst_tax_rateFloatOptionalTax percent applicable for SGST for the shipment25
sgst_amountFloatOptionalSGST Amount levied on the shipment (in INR)250.00
igst_tax_rateFloatOptionalTax percent applicable for IGST for the shipment25
igst_amountFloatOptionalIGST Amount levied on the shipment (in INR)
cgst_tax_rateFloatOptionalTax percent applicable for CGST for the shipment
cgst_amountFloatOptionalCGST Amount levied on the shipment (in INR)
consignee_gstinStringConditionalGST No of consignee (compulsory for B2B shipments)

Response

The response typically consists of the following fields. Keep in mind that additional fields can be present according to the requirement of the enterprise/courier.

Field NameData TypeDescription
metaObjectMetadata for the request, e.g. status code, error messages.
resultObjectActual result of the request
order_idIntegerOrder ID of the request
tracking_idIntegerA special ID of the request used for tracking

Response Meta

Field NameData TypeDescription
statusIntegerStatus code for the request (including but not limited to HTTP Status codes)
messageStringError/Success messages for the request
successBooleanWhether the order was successfully created or not

Response Result

Field NameData TypeDescription
waybillStringWaybill of the newly created order. This waybill is automatically registered for tracking in our database
reference_numberStringReference number of the order, sent in the payload.
labelString/NullURL to the generated label of the order. If labels are not needed, this stays null.
commercial_invoice_urlString(Appears for certain couriers) URL to the generated commercial invoice of the order
courier_partner_idIntegerID of the courier partner
courier_nameStringName of the courier
sort_codeString/NullCourier Partner Sort code. Certain couriers use something called a sort code that can be passed to the shipping label for custom-built labels. Will return null if sort codes are not supported.
security_keyStringUUID security key of the order that needs to be stored at the enterprise's end.
childrenObject(Only for MPS responses) A list of item objects, with details of each item

Sample Payload

{
   "drop_info":{
      "drop_lat":0,
      "drop_city":"Mumbai",
      "drop_long":0,
      "drop_name":"dsadsad sadsad",
      "drop_email":"[email protected]",
      "drop_phone":"9876543210",
      "drop_state":"Maharashtra",
      "drop_address":"123 ABC St",
      "drop_district":"Mumbai City",
      "drop_landmark":null,
      "drop_pincode":"400065",
      "drop_country":"IN",
      "drop_address_type":"OFFICE",
      "drop_vendor_code":"test_drop"
   },
   "pickup_info":{
      "pickup_lat":25.1414664,
      "pickup_city":"Mumbai",
      "pickup_long":55.255369,
      "pickup_name":"TEST DO NOT PICKUP",
      "pickup_time":"2022-10-271T11:52:36+04:00",
      "pickup_email":"[email protected]",
      "pickup_phone":"1234567890",
      "pickup_state":"Maharashtra",
      "pickup_address":"123, ABC St",
      "pickup_district":"Mumbai City",
      "pickup_landmark":null,
      "pickup_pincode":"400065",
      "pickup_country":"IN",
      "pickup_address_type":"RESIDENTIAL"
   },
   "shipment_details":{
      "items":[
         {
            "sku":"53813",
            "price":249.29,
            "weight":500,
            "hs_code":"6405.10.00",
            "quantity":1,
            "description":"Tod's Blue Shoes",
            "product_id":"11112222333444",
            "variant_id":"55556666777888",
            "additional":{
               "manufacture_country":"Italy",
               "manufacture_country_code":"IT",
               "cat":"Footwear",
               "images":"http://link1.image.com,http://link2.image.com",
               "product_url":"http://link1.product.com,http://link2.procuct.com",
               "return_days":2,
               "exchange_days":2,
               "length":25,
               "breadth":15,
               "height":11,
               "brand":"Tod's",
               "color":"blue",
               "size":"39.5",
               "serial_no":"25",
               "imei":"AA-BBBBBB-CCCCCC-D",
               "ean":"EAN123456",
               "sub_category":"Flats",
               "return_reason":"ABCD"
            },
            "gst_info":{
               "hsn_code":"84713010",
               "cgst_amount":"4193.1",
               "igst_amount":"8386.2",
               "sgst_amount":"4193.1",
               "gst_discount":"0",
               "seller_gstin":"34AACCA1237A1ZK",
               "cgst_tax_rate":"9",
               "gst_total_tax":"16772.4",
               "igst_tax_rate":"18",
               "sgst_tax_rate":"9",
               "taxable_value":"46590",
               "consignee_gstin":"09AAACH2702H1ZY",
               "place_of_supply":"09",
               "enterprise_gstin":"34AACCA1237A1ZK",
               "ewaybill_serial_number":"NA",
               "is_seller_registered_under_gst":true,
               "invoice_reference":"TESTINV00001"
            }
         },
         {
            "sku":"53814",
            "price":109.99,
            "weight":100,
            "hs_code":"6405.10.21",
            "quantity":1,
            "description":"Tod's Blue Shirt, Size L",
            "product_id":"11112222333444",
            "variant_id":"55556666777888",
            "additional":{
               "manufacture_country":"Italy",
               "manufacture_country_code":"IT",
               "cat":"Footwear",
               "images":"http://link1.image.com,http://link2.image.com",
               "product_url":"http://link1.product.com,http://link2.procuct.com",
               "return_days":2,
               "exchange_days":2,
               "length":25,
               "breadth":15,
               "height":11,
               "brand":"Tod's",
               "color":"blue",
               "size":"39.5",
               "serial_no":"25",
               "imei":"AA-BBBBBB-CCCCCC-D",
               "ean":"EAN123456",
               "sub_category":"Flats",
               "return_reason":"ABCD"
            },
            "gst_info":{
               "hsn_code":"84713010",
               "cgst_amount":"4193.1",
               "igst_amount":"8386.2",
               "sgst_amount":"4193.1",
               "gst_discount":"0",
               "seller_gstin":"34AACCA1237A1ZK",
               "cgst_tax_rate":"9",
               "gst_total_tax":"16772.4",
               "igst_tax_rate":"18",
               "sgst_tax_rate":"9",
               "taxable_value":"46590",
               "consignee_gstin":"09AAACH2702H1ZY",
               "place_of_supply":"09",
               "enterprise_gstin":"34AACCA1237A1ZK",
               "ewaybill_serial_number":"NA",
               "is_seller_registered_under_gst":true,
               "invoice_reference":"TESTINV00001"
            }
         }
      ],
      "height":13,
      "length":23,
      "weight":1000,
      "breadth":31,
      "order_id":"TESTORDER0001",
      "cod_value":50,
      "cod_currency_code":"INR",
      "order_type":"COD",
      "invoice_date":"2022-06-21",
      "delivery_type":"FORWARD",
      "invoice_value":468.58,
      "invoice_number":"TLC-2022-06-WS-00038",
      "courier_partner":3,
      "reference_number":"TESTECOM00001",
      "account_code":"1",
      "reseller_name":"ABCD",
      "booking_id":"123456"
   },
   "additional":{
      "return_info":{
         "lat":25.1414664,
         "city":"Mumbai",
         "long":55.255369,
         "name":"TEST DO NOT RETURN",
         "email":"[email protected]",
         "phone":"1234567890",
         "state":"Maharashtra",
         "address":"123, ABC St",
         "district":"Mumbai City",
         "landmark":"Near GHI Towers",
         "pincode":"400065",
         "country":"IN"
      },
     	"estimated_delivery_date":"2023-12-05",
      "async":false,
      "label":true,
      "vendor_code":"ABC",
      "zone":"ABC",
      "min_edd":2,
      "max_edd":5,
      "qc_type":"doorstep",
      "invoice_base_64":"JWBERKLhjfswifniouNuiHFGIUEHWOWNOFOINkjno2749189",
      "priority":"URGENT",
      "is_multi_seller":false,
      "channel_name":"Channel 1",
      "exchange_address":"123, XYZ Street",
      "exchange_city":"Delhi",
      "exchange_state":"Delhi",
      "exchange_country":"India",
      "exchange_pincode":"110001",
      "exchange_shipment_description":"Exchanged due to defective product",
      "otp_based_delivery":false,
      "inv_url":"http://link.to.invoice.com",
      "pickup_type":"WH",
      "is_fragile":true,
      "is_dangerous":false,
      "from_wh":"SOURCE WAREHOUSE",
      "to_wh":"DESTINATION WAREHOUSE",
      "template_id":"123456",
      "template_category":"ABCD",
      "invoice_reference":"TESTINV00001",
      "categories":"Footwear, Footwear",
      "otp_code":"174747",
      "insured":false,
      "customer_id_number":"111AAA6464646",
      "insurance_amount":1125.55,
      "exchange_rvp_awb":"TESTRVPAWB00001",
      "fareye_store_id":"ST0001",
      "fareye_order_type":"ABC",
      "duty_fee_paid_by":"S",
      "order_date":"2022-11-21",
          "user_defined_field_array":[
         {
            "name":"udf_1",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_2",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_3",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_4",
            "type":"String",
            "value":""
         }
      ]
   },
   "gst_info":{
      "seller_gstin":"1234",
      "seller_name":"ABCD Apparel",
      "taxable_value":100,
      "ewaybill_serial_number":"2345677",
      "is_seller_registered_under_gst":false,
      "sgst_tax_rate":100,
      "place_of_supply":"DELHI",
      "gst_discount":0,
      "hsn_code":"1234",
      "sgst_amount":100,
      "enterprise_gstin":"13",
      "gst_total_tax":100,
      "igst_amount":100,
      "cgst_amount":200,
      "gst_tax_base":200,
      "consignee_gstin":"1233",
      "igst_tax_rate":100,
      "cgst_tax_rate":100
   }
}
{
    "drop_info": {
        "drop_lat": 0,
        "drop_city": "Mumbai",
        "drop_long": 0,
        "drop_name": "dsadsad sadsad",
        "drop_email": "[email protected]",
        "drop_phone": "9876543210",
        "drop_state": "Maharashtra",
        "drop_address": "123 ABC St",
        "drop_district": "Mumbai City",
        "drop_landmark": null,
        "drop_pincode": "400065",
        "drop_country": "IN",
      	"drop_address_type": "OFFICE"
    },
    "pickup_info": {
        "pickup_lat": 25.1414664,
        "pickup_city": "Mumbai",
        "pickup_long": 55.255369,
        "pickup_name": "TEST DO NOT PICKUP",
        "pickup_time": "2022-10-271T11:52:36+04:00",
        "pickup_email": "[email protected]",
        "pickup_phone": "1234567890",
        "pickup_state": "Maharashtra",
        "pickup_address": "123, ABC St",
        "pickup_district": "Mumbai City",
        "pickup_landmark": null,
        "pickup_pincode": "400065",
        "pickup_country": "IN",
      	"pickup_address_type": "RESIDENTIAL"
    },
    "shipment_details": {
        "items": [
            {
                "sku": "UN.VPKSI.068",
                "price": "46590",
                "height": "29",
                "images": null,
                "length": "46",
                "weight": "2600",
                "breadth": "7",
              	"additional": {
                    "manufacture_country": "Italy",
                    "manufacture_country_code": "IT",
                    "cat": "Footwear",
                    "images": "http://link1.image.com",
                    "product_url": "http://link1.product.com,http://link2.procuct.com",
                    "return_days": 2,
                    "exchange_days": 2,
                    "length": 25,
                    "breadth": 15,
                    "height": 11,
                    "brand": "Tod's",
                    "color": "blue",
                    "size": "39.5",
                    "serial_no": "25",
                    "imei": "AA-BBBBBB-CCCCCC-D",
                    "ean": "EAN123456",
                    "sub_category": "Flats",
                    "return_reason": "ABCD"
                },
                "gst_info": {
                    "hsn_code": "84713010",
                    "cgst_amount": "4193.1",
                    "igst_amount": "8386.2",
                    "sgst_amount": "4193.1",
                    "gst_discount": "0",
                    "seller_gstin": "34AACCA1237A1ZK",
                    "cgst_tax_rate": "9",
                    "gst_total_tax": "16772.4",
                    "igst_tax_rate": "18",
                    "sgst_tax_rate": "9",
                    "taxable_value": "46590",
                    "consignee_gstin": "09AAACH2702H1ZY",
                    "place_of_supply": "09",
                    "enterprise_gstin": "34AACCA1237A1ZK",
                    "ewaybill_serial_number": "NA",
                    "is_seller_registered_under_gst": true
                },
                "quantity": 1,
                "description": "box1",
              	"brand": "XYZ",
              	"color": "green",
              	"size": "6x6",
              	"serial_no": "25",
              	"imei": "AA-BBBBBB-CCCCCC-D",
              	"ean": "EAN123456",
              	"sub_category": "Towel"
            },
            {
                "sku": "5W.50664.658",
                "price": "550",
                "height": "53",
                "images": null,
                "length": "39",
                "weight": "500",
                "breadth": "12",
              	"additional": {
                    "manufacture_country": "Italy",
                    "manufacture_country_code": "IT",
                    "cat": "Footwear",
                    "images": "http://link1.image.com,http://link2.image.com",
                    "product_url": "http://link1.product.com,http://link2.procuct.com",
                    "return_days": 2,
                    "exchange_days": 2,
                    "length": 25,
                    "breadth": 15,
                    "height": 11,
                    "brand": "Tod's",
                    "color": "blue",
                    "size": "39.5",
                    "serial_no": "25",
                    "imei": "AA-BBBBBB-CCCCCC-D",
                    "ean": "EAN123456",
                    "sub_category": "Flats",
                    "return_reason": "ABCD"
                },
                "gst_info": {
                    "hsn_code": "84713010",
                    "cgst_amount": "4193.1",
                    "igst_amount": "8386.2",
                    "sgst_amount": "4193.1",
                    "gst_discount": "0",
                    "seller_gstin": "34AACCA1237A1ZK",
                    "cgst_tax_rate": "9",
                    "gst_total_tax": "16772.4",
                    "igst_tax_rate": "18",
                    "sgst_tax_rate": "9",
                    "taxable_value": "46590",
                    "consignee_gstin": "09AAACH2702H1ZY",
                    "place_of_supply": "09",
                    "enterprise_gstin": "34AACCA1237A1ZK",
                    "ewaybill_serial_number": "NA",
                    "is_seller_registered_under_gst": true
                },
                "quantity": 1,
                "description": "box2",
              	"brand": "XYZ",
              	"color": "yellow",
              	"size": "6x6",
              	"serial_no": "25",
              	"imei": "AA-BBBBBB-CCCCCC-D",
              	"ean": "EAN123456",
              	"sub_category": "Towel"
            }
        ],
        "height": 13,
        "length": 23,
        "weight": 1000,
        "breadth": 31,
        "order_id": "TESTORDER0001",
        "cod_value": 50,
        "order_type": "COD",
        "invoice_date": "2022-06-21",
        "delivery_type": "RVP",
        "invoice_value": 468.58,
        "invoice_number": "TLC-2022-06-WS-00038",
        "courier_partner": 129,
        "reference_number": "TESTORDER000001",
        "account_code": "test"
    },
    "additional": {
        "return_info": {
            "return_lat": 25.1414664,
            "return_city": "Mumbai",
            "return_long": 55.255369,
            "return_name": "TEST DO NOT RETURN",
            "return_email": "[email protected]",
            "return_phone": "1234567890",
            "return_state": "Maharashtra",
            "return_address": "123, ABC St",
            "return_district": "Mumbai City",
            "return_landmark": null,
            "return_pincode": "400065",
            "return_country": "IN"
        },
        "async": false,
        "label": true,
      	"vendor_code": "ABC",
        "qc_type": "doorstep",
      	"rvp_reason": "Cancelled",
           "user_defined_field_array":[
         {
            "name":"udf_1",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_2",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_3",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_4",
            "type":"String",
            "value":""
         }
      ]
    },
    "gst_info": {
        "seller_gstin": "1234",
        "taxable_value": 100,
        "ewaybill_serial_number": "2345677",
        "is_seller_registered_under_gst": false,
        "sgst_tax_rate": 100,
        "place_of_supply": "DELHI",
        "gst_discount": 0,
        "hsn_code": "1234",
        "sgst_amount": 100,
        "enterprise_gstin": "13",
        "gst_total_tax": 100,
        "igst_amount": 100,
        "cgst_amount": 200,
        "gst_tax_base": 200,
        "consignee_gstin": "1233",
        "igst_tax_rate": 100,
        "cgst_tax_rate": 100
    }
}
{
    "drop_info": {
        "drop_lat": 0,
        "drop_city": "Mumbai",
        "drop_long": 0,
        "drop_name": "dsadsad sadsad",
        "drop_email": "[email protected]",
        "drop_phone": "9876543210",
        "drop_state": "Maharashtra",
        "drop_address": "123 ABC St",
        "drop_district": "Mumbai City",
        "drop_landmark": null,
        "drop_pincode": "400065",
        "drop_country": "IN",
      	"drop_address_type": "OFFICE"
    },
    "pickup_info": {
        "pickup_lat": 25.1414664,
        "pickup_city": "Mumbai",
        "pickup_long": 55.255369,
        "pickup_name": "TEST DO NOT PICKUP",
        "pickup_time": "2022-10-271T11:52:36+04:00",
        "pickup_email": "[email protected]",
        "pickup_phone": "1234567890",
        "pickup_state": "Maharashtra",
        "pickup_address": "123, ABC St",
        "pickup_district": "Mumbai City",
        "pickup_landmark": null,
        "pickup_pincode": "400065",
        "pickup_country": "IN",
      	"pickup_address_type": "RESIDENTIAL"
    },
    "shipment_details": {
        "items": [
            {
                "sku": "UN.VPKSI.068",
                "price": "46590",
                "height": "29",
                "images": null,
                "length": "46",
                "weight": "2600",
                "breadth": "7",
                "gst_info": {
                    "hsn_code": "84713010",
                    "cgst_amount": "4193.1",
                    "igst_amount": "8386.2",
                    "sgst_amount": "4193.1",
                    "gst_discount": "0",
                    "seller_gstin": "34AACCA1237A1ZK",
                    "cgst_tax_rate": "9",
                    "gst_total_tax": "16772.4",
                    "igst_tax_rate": "18",
                    "sgst_tax_rate": "9",
                    "taxable_value": "46590",
                    "consignee_gstin": "09AAACH2702H1ZY",
                    "place_of_supply": "09",
                    "enterprise_gstin": "34AACCA1237A1ZK",
                    "ewaybill_serial_number": "NA",
                    "is_seller_registered_under_gst": true
                },
                "quantity": 1,
                "description": "box1"
            },
            {
                "sku": "5W.50664.658",
                "price": "550",
                "height": "53",
                "images": null,
                "length": "39",
                "weight": "500",
                "breadth": "12",
                "gst_info": {
                    "hsn_code": "84713010",
                    "cgst_amount": "4193.1",
                    "igst_amount": "8386.2",
                    "sgst_amount": "4193.1",
                    "gst_discount": "0",
                    "seller_gstin": "34AACCA1237A1ZK",
                    "cgst_tax_rate": "9",
                    "gst_total_tax": "16772.4",
                    "igst_tax_rate": "18",
                    "sgst_tax_rate": "9",
                    "taxable_value": "46590",
                    "consignee_gstin": "09AAACH2702H1ZY",
                    "place_of_supply": "09",
                    "enterprise_gstin": "34AACCA1237A1ZK",
                    "ewaybill_serial_number": "NA",
                    "is_seller_registered_under_gst": true
                },
                "quantity": 1,
                "description": "box2"
            }
        ],
        "height": 13,
        "length": 23,
        "weight": 1000,
        "breadth": 31,
        "order_id": "TESTORDER0001",
        "cod_value": 50,
        "order_type": "COD",
        "invoice_date": "2022-06-21",
        "delivery_type": "FORWARD",
        "invoice_value": 468.58,
        "invoice_number": "TLC-2022-06-WS-00038",
        "courier_partner": 129,
        "reference_number": "TESTORDER000001",
        "account_code": "test"
    },
    "additional": {
        "return_info": {
            "return_lat": 25.1414664,
            "return_city": "Mumbai",
            "return_long": 55.255369,
            "return_name": "TEST DO NOT RETURN",
            "return_email": "[email protected]",
            "return_phone": "1234567890",
            "return_state": "Maharashtra",
            "return_address": "123, ABC St",
            "return_district": "Mumbai City",
            "return_landmark": null,
            "return_pincode": "400065",
            "return_country": "IN"
        },
        "async": true,
        "label": true,
      	"vendor_code": "ABC",
           "user_defined_field_array":[
         {
            "name":"udf_1",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_2",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_3",
            "type":"String",
            "value":""
         },
         {
            "name":"udf_4",
            "type":"String",
            "value":""
         }
      ]
    },
    "gst_info": {
        "seller_gstin": "1234",
        "taxable_value": 100,
        "ewaybill_serial_number": "2345677",
        "is_seller_registered_under_gst": false,
        "sgst_tax_rate": 100,
        "place_of_supply": "DELHI",
        "gst_discount": 0,
        "hsn_code": "1234",
        "sgst_amount": 100,
        "enterprise_gstin": "13",
        "gst_total_tax": 100,
        "igst_amount": 100,
        "cgst_amount": 200,
        "gst_tax_base": 200,
        "consignee_gstin": "1233",
        "igst_tax_rate": 100,
        "cgst_tax_rate": 100
    }
}

Sample Response

We can either get a 200 (OK) or a 400 (Bad Request) error as follows

{
    "meta":{
        "status":200,
        "message":"Order Placed Successfully",
        "success":true
    },
    "result":{
        "label":"https://pyck-res-bucket.s3.amazonaws.com:443/BLUEDART/2022-11-10/53435204782.pdf",
        "waybill":"53435204782",
        "children":[
            {
                "item":{
                    "sku":"UN.VPKSI.068",
                    "price":46590,
                    "height":"29",
                    "images":null,
                    "length":"46",
                    "weight":"2600",
                    "breadth":"7",
                    "waybill":"53435204782-0001",
                    "gst_info":{
                        "hsn_code": "84713010",
                        "cgst_amount": "4193.1",
                        "igst_amount": "8386.2",
                        "sgst_amount": "4193.1",
                        "gst_discount": "0",
                        "seller_gstin": "34AACCA1237A1ZK",
                        "cgst_tax_rate": "9",
                        "gst_total_tax": "16772.4",
                        "igst_tax_rate": "18",
                        "sgst_tax_rate": "9",
                        "taxable_value": "46590",
                        "consignee_gstin": "09AAACH2702H1ZY",
                        "place_of_supply": "09",
                        "enterprise_gstin": "34AACCA1237A1ZK",
                        "ewaybill_serial_number": "NA",
                        "is_seller_registered_under_gst": true
                    },
                    "quantity":"1",
                    "description":"box1"
                },
                "label":"https://pyck-res-bucket.s3.amazonaws.com:443/BLUEDART/2022-11-10/53435204782.pdf",
                "waybill":"53435204782-0001",
                "DestinationArea":"NDA",
                "reference_number":"PYSI22050862",
                "DestinationLocation":"NDO"
            },
            {
                "item":{
                    "sku":"5W.50664.658",
                    "price":550,
                    "height":"53",
                    "images":null,
                    "length":"39",
                    "weight":"500",
                    "breadth":"12",
                    "waybill":"53435204782-0002",
                    "gst_info":{
                        "hsn_code": "84713010",
                        "cgst_amount": "4193.1",
                        "igst_amount": "8386.2",
                        "sgst_amount": "4193.1",
                        "gst_discount": "0",
                        "seller_gstin": "34AACCA1237A1ZK",
                        "cgst_tax_rate": "9",
                        "gst_total_tax": "16772.4",
                        "igst_tax_rate": "18",
                        "sgst_tax_rate": "9",
                        "taxable_value": "46590",
                        "consignee_gstin": "09AAACH2702H1ZY",
                        "place_of_supply": "09",
                        "enterprise_gstin": "34AACCA1237A1ZK",
                        "ewaybill_serial_number": "NA",
                        "is_seller_registered_under_gst": true
                    },
                    "quantity":"1",
                    "description":"box2"
                },
                "label":"https://pyck-res-bucket.s3.amazonaws.com:443/BLUEDART/2022-11-10/53435204782.pdf",
                "waybill":"53435204782-0002",
                "DestinationArea":"NDA",
                "reference_number":"PYSI22050862",
                "DestinationLocation":"NDO"
            }
        ],
        "order_id": "1383554",
        "sort_code": "NDA/NDO",
        "courier_name": "Bluedart",
        "security_key": "d410db64-6033-4601-8a24-6c6ba440888f",
        "token_number": "14786970",
        "DestinationArea": "NDA",
        "reference_number": "PYSI22050862",
        "courier_partner_id": 129,
        "DestinationLocation": "NDO"
    },
    "order_id":151848508,
    "tracking_id":507531070
}
{
    "meta": {
        "status": 400,
        "message": "Error Message",
        "success": false
    }
}
{  
    "order_id": 8488863,  
    "result": {  
        "waybill": null,  
        "sort_code": null,  
        "security_key": null,  
        "label": null,  
        "reference_number": "TEST-ALPHA-132135"  
    },  
    "meta": {  
        "message": "We are processing your order",  
        "success": false,  
        "status": 102  
    }  
}
{  
    "meta": {  
        "success": true,  
        "message": "Order Placed Successfully",  
        "status": 202  
    },  
    "order_id": 8488542,  
    "result": {  
        "reference_number": "TEST-ALPHA-132135",  
        "waybill": null,  
        "label": null,  
        "sort_code": null  
    }  
}

Possible Error Codes

These are the list of possible error/status codes that can appear in the response metadata, and the actionables corresponding to each.

Meta Status CodeHTTP Status CodeDescriptionActionableOrder Successful?Status Message
102200For async orders: The order has been recorded in Clickpost's database and is under processing.Need to re-attempt Clickpost's order creation API to check if the order has been processed.No"
200200The order is successfully createdNoneYes"Success"
202200For async orders: The async order request has been successfully registered.Need to poll the same API endpoint with the same reference number (the one used to register the order) to get the results of the request.Order may succeed or fail"Order Registered Successfully"
301200The customer is sending an invalid/non-existent/inactive license key in the URL parametersNeed to re-attempt the order with a valid/registered/active license key, or check the username.No"Authentication Failed: Invalid Token or API Key"
302200Either of the three things:
- The customer is sending the courier_partner value as a string
- The customer is sending a null value in the courier_partner field.
- The partner ID being sent in courier_partner field does not exist.
Need to re-attempt the order with a valid integer value in the courier_partner field, and the value should exist in Clickpost's database.No"Invalid Courier Partner Id with Field courier_partner"
303200For async orders: The awb_number provided already exists and is registered by ClickpostNeed to re-attempt the order with a different awb_number value.Yes"Waybill already registered"
307200Theorder_type value is anything other than PREPAID, COD or EXCHANGE, or is null.Need to re-attempt the order with the order_type as either PREPAID, COD or EXCHANGE.No"You have entered invalid Order Type"
308200Thepriority value is anything other than NORMAL or URGENT.Need to re-attempt the order with the priority as either NORMAL or URGENT.No"You have entered invalid Order priority"
309200Thedelivery_type value is anything other than FORWARD or RVP.Need to re-attempt the order with the delivery_type as either FORWARD or RVP.No"Invalid Delivery Type"
310200In case of RVP orders: This is due to either of the following
- The rvp_reason field is missing
- The rvp_reason length is more than 500 characters.
Need to re-attempt the RVP order with a non-null rvp_reason value within 500 characters.No"RVP reason is missing" or "RVP reason can't be more than 500 chars"
311200For RVP orders: The courier partner defined by the courier_partner field does not support RVP shipments, or is not an RVP courier.Need to re-attempt the RVP order with a courier_partner value that supports RVP shipments.No"Invalid Courier Partner For RVP"
312200There is no item data in the payload (in the item field).Need to retry the order with a non-empty items array.No"Items Data is missing from order details"
313200Either of the following:
- The item data being sent in the items field is either a string or any other invalid format.
- The items value is an array, but of anything other than objects.
- The items value is an array of objects, but one or more mandatory fields are missing for one or more items.
Need to retry the order with proper items data, as an array of JSON objects.No"Invalid Format of items for Order data"
314200There is an issue with the order data being passed.The error is captured in the status message. Retry the order after addressing the status message.No"Invalid Format of items for Order data: "
315200Either of the following:
- For a PREPAID order, the cod_value is non-zero.
- For a COD order, the cod_value is zero.
Need to retry the orders after:
- (For PREPAID orders) setting the cod_value to zero.
- (For COD orders) setting the cod_value to a non-zero number
No"Invalid Cod Value"
316200There are no credentials for the courier partner of the account given in account_code, or the credentials are blank.Need to re-attempt the order with a different account_code, or fill the credential fields in the dashboard and retry.No"You do not have credentials for the Courier Partner"
319200There is an issue in placing orders with the courier partner.The actual error generally pops up alongside the error message (see Status Message). In cases where the error message is vague, contact the support team.No"Error In Order Placing To Courier Partner: "
320200The enterprise has not subscribed for Clickpost's Order Creation Service.Need to subscribe to the order creation service, then retry with all valid details and credentials.No"This service is not subscribed by you"
321200The awb provided in the awb_number field does not exist in Clickpost's database.Need to provide a registered AWB, or remove the AWB field and try again.No"Awb Number Does not exist in system for courier partner"
322200There is an issue in the courier partner servers.Need to retry after waiting for a while, or get in touch with Clickpost support or the courier partner support.No"Internal Server Error In Courier Partners Server"
323200An order is already present in Clickpost's database with the same reference number as the one provided.Need to re-attempt the order with a different reference numberYes"You have already placed this order"
328200Some mandatory field in the POST data might be missing.Check for missing fields that are supposed to be there in the data and retryNo"Invalid POST data"
329200The connection to the courier partner's API timed out.Need to retry after waiting for a while, or get in touch with Clickpost support or the courier partner support.No"Courier Partner API timeout"
351200The account name of the courier partner account given in the account_code field does not exist for the enterprise user.The user needs to check either/all of the things below if they are correct
- Enterprise license key in the URL params
- Courier Partner ID in the courier_partner field.
- Account name in the account_code field, and whether this account exists for this courier partner.

Re-attempt the order after correcting any of the incorrect details mentioned above.
No"Clickpost Account: Does not exist"
352200There are multiple accounts of the same enterprise with the same courier partner with the same name as the one in account_code field.No"Multiple account exists"
353200The account mentioned in the account_code field is inactive.Need to either enable the account on the dashboard from the enterprise's end, or use an active account.No"Clickpost Account: Inactive"
354200There is an unhandled error from the courier partner's end.The error is typically visible in the status message and can be fixed accordingly. In case of vague error messages, get in touch with the support teamNo"Unhandled error! Contact [email protected]" or the actual error
355200In certain couriers the vendor_code field is required. This error pops up whenever vendor_code is not passed in the payloadNeed to pass the vendor_code field alongwith a registered vendor code.No"Vendor code not found"
400200There is an issue with the payload, or some invalid data is being sent in the request.Need to fix the issues in the payload as mentioned in the status message. If "Bad Request" pops up, get in touch with the support team.No"Bad Request" or the actual error
500200There is an error in Clickpost's servers.Need to wait a while and try again. If this error pops up even after multiple tries, get in touch with the support team.No"Oops! Internal server error in Clickpost"