Delhivery B2C MPS

Delhivery is a logistics company that provides a variety of services to businesses and individuals. These services include last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, and vendor-to-customer shipping.

Courier Partner ID: 289

Services Integrated

  • Order Creation
  • Order Cancellation
  • Tracking via Polling
  • Tracking via Webhooks
  • Proof of Delivery

Steps to setup Delhivery B2C MPS on Clickpost

  1. Firstly, complete the process of setting up a courier partner account by following the steps: https://docs.clickpost.ai/docs/create-an-courier-partner-account

  2. This is the screen that you'll get :

Here, you can add the credentials as shared by the Delhivery team. To give you a brief:

Namevaluedescription
clientidEnterpriseIdA unique customer Identifier is given by Delhivery POC or the Relationship Manager for each enterprise.
api tokenA unique API key your Delhivery POC or the Relationship Manager will be able to provide it.
multi seller warehouseYES or NOA mandatory field that indicates the warehouse has multiple sellers then takes values "Yes" or if not "No". (By default it is "No")
  1. Once done, kindly press Submit and you have set up Delhivery on Clickpost.

Pre-assigned AWBs: In case you are activating Delhivery B2C MPS for order creation, you need to upload or enable Auto fetching of Pre-assigned AWBs as Delhivery B2C systems only support order creation with Pre-assigned AWBs.

You need to get the Pre-assigned AWBs list from your Delhivery relationship manager and upload it on the Clickpost dashboard or set Auto fetch enable in the clickpost dashboard. in the pre-assigned AWBs section. This is a mandatory step before using order creation via Clickpost for Delhivery B2C MPS.

Steps to upload Pre-assigned AWBs in Clickpost: https://docs.clickpost.ai/docs/courier-partner-integration

Note:

  1. Labels: Clickpost does generate a label for Delhivery B2C MPS orders. Labels are generated by Clickpost and returned in API response to the customer