Delhivery B2C MPS Reverse

Delhivery is a logistics company that provides a variety of services to businesses and individuals. These services include last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, and vendor-to-customer shipping.

Courier Partner ID: 335

Services Integrated

Order Creation
Order Cancellation
Tracking via Polling
Tracking via Webhooks
Proof of Delivery

Steps to setup Delhivery B2C MPS Reverse on Clickpost

Firstly, complete the process of setting up a courier partner account by following the steps: https://docs.clickpost.ai/docs/create-an-courier-partner-account
This is the screen that you'll get :

Here, you can add the credentials as shared by the Delhivery team. To give you a brief:

Name	value	description
`clientid`	EnterpriseId	A unique customer Identifier is given by Delhivery POC or the Relationship Manager for each enterprise.
`api token`		A unique API key your Delhivery POC or the Relationship Manager will be able to provide it.
`multi seller warehouse`	YES or NO	A mandatory field that indicates the warehouse has multiple sellers then takes values "Yes" or if not "No". (By default it is "No")

Once done, kindly press Submit and you have set up Delhivery on Clickpost.

Pre-assigned AWBs: In case you are activating Delhivery B2C MPS Reverse for order creation, you need to upload Pre-assigned AWBs as Delhivery B2C systems only support order creation with Pre-assigned AWBs.

You need to get the Pre-assigned AWBs list from your Delhivery relationship manager and upload it on the Clickpost dashboard in the pre-assigned AWBs section. This is a mandatory step before you start using order creation via Clickpost for Delhivery B2C MPS.

Steps to upload Pre-assigned AWBs in Clickpost: https://docs.clickpost.ai/docs/courier-partner-integration

Note:

Labels: Labels are not required for reverse pickup shipments in India, hence no label will be returned in the API response.