All the customers who are using Clickpost's Exchange and return module can use this Webhooks to get notifications for exchange-related milestones
Exchange Order Approved
{
"waybill": "",
"status": "Exchange Order Approved",
"timestamp": "2022-11-15 09:56:22.451915",
"location": "",
"remark": "Exchange Order Approved",
"clickpost_status_description": "Exchange Order Approved",
"pickup_info": {
"pickup_state": "None",
"pickup_address": "return_address",
"email": "None",
"pickup_time": "",
"pickup_pincode": "return_pincode",
"pickup_city": "None",
"tin": "",
"pickup_name": "abc",
"pickup_country": "None",
"pickup_phone": "9971758940"
},
"additional": {
"latest_status": {
"location": "",
"remark": "Exchange Order Approved",
"clickpost_status_description": "Exchange Order Approved",
"clickpost_status_bucket_description": "Exchange Order Approved",
"timestamp": "2022-11-15 09:56:22.451915",
"status": "Exchange Order Approved"
},
"source": "abc",
"forward_order_id": "tracking-order-id",
"is_rvp": true,
"forward_awb": "awb",
"forward_reference_number": "referenace",
"notification_event_id": 29,
"self_shipped": false,
"item_info": [
{
"return_sku": "sku",
"exchange_sku": "abc",
"exchange_reason": "reason_comment",
"quantity": 1
}
],
"exchange_reference_number": "101668506182"
}
}
Exchange Order Rejected
{
"waybill":"",
"status":"Exchange Order Rejected",
"timestamp":"2022-11-15 09:56:22.451915",
"location":"",
"remark":"Exchange Order Rejected",
"clickpost_status_description":"Exchange Order Rejected",
"pickup_info":{
"pickup_state":"None",
"pickup_address":"return_address",
"email":"None",
"pickup_time":"",
"pickup_pincode":"return_pincode",
"pickup_city":"None",
"tin":"",
"pickup_name":"abc",
"pickup_country":"None",
"pickup_phone":"9971758940"
},
"additional":{
"latest_status":{
"location":"",
"remark":"Exchange Order Rejected",
"clickpost_status_description":"Exchange Order Rejected",
"clickpost_status_bucket_description":"Exchange Order Rejected",
"timestamp":"2022-11-15 09:56:22.451915",
"status":"Exchange Order Rejected"
},
"source":"abc",
"forward_order_id":"tracking-order-id",
"is_rvp":true,
"forward_awb":"awb",
"forward_reference_number":"referenace",
"notification_event_id":31,
"self_shipped":false,
"item_info":[
{
"return_sku":"sku",
"exchange_sku":"abc",
"exchange_reason":"reason_comment",
"quantity":1
}
],
"exchange_reference_number":"101668506182"
}
}
Exchange Order Placed
{
"waybill":"",
"status":"Exchange Order Placed",
"timestamp":"2022-11-15 09:56:22.451915",
"location":"",
"remark":"Exchange Order Placed",
"clickpost_status_description":"Exchange Order Placed",
"pickup_info":{
"pickup_state":"None",
"pickup_address":"return_address",
"email":"None",
"pickup_time":"",
"pickup_pincode":"return_pincode",
"pickup_city":"None",
"tin":"",
"pickup_name":"abc",
"pickup_country":"None",
"pickup_phone":"9971758940"
},
"additional":{
"latest_status":{
"location":"",
"remark":"Exchange Order Placed",
"clickpost_status_description":"Exchange Order Placed",
"clickpost_status_bucket_description":"Exchange Order Placed",
"timestamp":"2022-11-15 09:56:22.451915",
"status":"Exchange Order Placed"
},
"source":"abc",
"forward_order_id":"tracking-order-id",
"is_rvp":true,
"forward_awb":"awb",
"forward_reference_number":"referenace",
"notification_event_id":30,
"self_shipped":false,
"item_info":[
{
"return_sku":"sku",
"exchange_sku":"abc",
"exchange_reason":"reason_comment",
"quantity":1
}
],
"exchange_reference_number":"101668506182"
}
}